How to complete the application
If you are a Benefit Recipient (the person entitled to Federal benefits)
Step 1: Complete Sections 1 and 4 on the Direct Express Application
Step 2: Mail in the completed and signed application, along with any documents from Section 3 of the application, that are relevant to the address below
If you are a representative Payee (someone who receives payment on behalf of a benefit recipient)
Step 1: Complete sections 1,2, and 4 of the Direct Express application
Step 2: Mail the completed and signed application, along with necessary documents in Sections 3 of the application, to the address below.
Mail your completed and signed application and any copies of the necessary documents to
When the application is received
When your documents and application for the Direct Express is received , your personal information will be verified and the federal agency will confirm your payment. You should receive your Direct Express debit card in 7 to 14 days. Your payments will then be automatically deposited to your new debit card account on the same day you currently receive your regular paper check. You may receive one more paper check before your payments are switched to the new Direct Express debit card.
*If your information is not complete or we still are not able to verify your personal information or benefit eligibility, a Direct Express Customer Service Representative will contact you.
Applying for a Direct Express Debit Card is easy. There is no credit check or minimum balance requirement. If you are receiving Social Security or Supplemental Security Income benefits you can call Direct Express card enrollment at 1 (800) 333-1795 or find the application to print at USDirectExpress.com.