9 comments

  • Bonnie R Partida

    I can’t remember my password and I no longer have the email linked to the account login

  • Neal Marshall

    need help

  • Alan Slavin

    My direct express debt card was stolen after the SSDI payment went into my account. 1232.00 dollars was stolen by 6am.when I woke up. I have tried to get a hold of Direct Express since then. This was on November 1st . I have tried to talk to someone from DE since then, but I have not got to speak to anyone since. I don’t know my card number and they that my Social security number doesn’t match my pin number. So I am pretty that they let them change my pin a steal all my money. I have tried to call 67 times and haven’t got to even report it. I did however report it to the police, but that’s not going to get a new card and my money back. I recently got the address a wrote a letter. I need help to report this and get money back.

  • Doreen McCusker

    I can’t figure out how I did my user I.D. and password. I think I locked myself off my online account because I couldn’t remember them.

  • I am attempting to log in as usual, but my info is not accepted. No matter what I do. I have complied with all directions.

  • For some reason my info does not work any longer. I have complied with all instructions including password changes, etc. No joy – please help!

  • Maria Johnson

    When I go to Direct Express to log in I have to choose a card number to proceed but the card that comes up is an old card number
    . that card has expired. I set up a new account with new card number but that card doesn’t show up. How do I proceed to new card account

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