36 comments

  • John Ashworth

    I can not rebemer my emeal on file

  • alishia white

    I can not login to my account, please help me to locate my account information.

  • Linda Polzin

    I have the Direct Express Debit MasterCard. It is already linked to my PayPal account, but I want to be able to link my Direct Express bank account to Paypal as well but I can’t do it unless I have the acct. # and routing information for the bank-I think it’s CoAmerica? Could you tell me where to find that information, or possibly give me that information in an email? My email address is listed above. Thank you!

  • roberta ewen

    i am trying to log into my account but i seem to be getting the run around

  • juan gallegos

    hard to login

  • Trying to log in to my account to copy my account for Ky. Health and family services

  • Can I use my card to setup zutomatic bill pay for my rent?

  • why can’t we use our cards at the gas pump and not have to go into the store to have it scanned

  • juli perry

    I can’t get into my account. I know nothing about it and always mess it up

  • Deanna

    I need to see my purchases sheet of all things I purchased

  • Deanna

    I need the bank info where the card comes from , please

  • George Hart

    Direct Express sent me a reset temporary password but it takes me to a page that says to put my “alias” in to a picture of a dog.

    This is confusing and I cannot log on with temporary password

    Any suggestions?
    Thanks
    george

  • marvin Statler

    I need to talk to a live person to get my login in account straighten out! or told where to go or call. This crazy spending two hours answering questions to be told Im wrong!

  • whats going on!?!?!?! why cant I log into my account! ?!?! keeps sending me to a page that says it doesn’t exist anymore. …. CHANGE IT BACK TO THE OLD VERSION!!!! STOP TRYING TO NAKE TE WEBSITE BETTER CAUSE YOUR MESSING IT UP!!! JUST LEAVE IT ALONE PLEEEEAAAAASSSSSEEEE!!!!!!

  • Patricia Wilson

    I need to be able to remove an account off my name

  • teddy SPIVEY

    we are having
    problem finding the web site

  • Thomas G Hutchinson

    WTF is going on with this card! I sign in but it takes me to a page that says page unavailable.

  • i have been trying to change my address and reset my password for 2 days…no joy finally got ahold of customer service by putting in the wrong password several times…he told me that the govt picks the one day when MOST people get their Social Security payments to updare the website…DOH!!!…and to try again in the morning…

  • Freddie Bryant

    What is my routing number and account number as well as bank name please

  • Susan Brock

    WTH is wrong with the site this time??????!!!!!! Keep saying the page doesn’t exist!!!!!! It’s constantly having problems!!!!! I’ve tried typing in the whole website address and STILL says doesn’t exit!!!! When are y’all gonna get it together????!!!! Apparently your employees don’t know what they’re doing, because they keep messing up the website.

  • Victoria wilson

    Can I get checks to use with my card? Can I go to Comerica and get one typed,up?

  • When will the problem be fixed?? can’t login in, can’t talk to a human being know matter how long you hold on

    THE ONE TIME I REALLY NEED TO KNOW BALANCE !

  • cecelia l. rihel

    i need my statement from direct express I am on the list to get statement every month but have not gotton for 5 months please help me cant even get into computer and get it something is wrong Cecelia rihel

  • Edward Belle

    I have been trying to login for at least an hour. You really should fix this problem. I can call the phone# and get my balance but I need to see my expenditures. It keeps telling me that I don’t exist in your system but I have used it before w/o any problems. What’s wrong with the system?

  • KAREN J SHERER-SMITH

    If your having trouble getting into the direct express website try using internet explorer. It does not work using GOOGLE.

  • Connie

    It is a joke to even try to log in.

  • I D theft done to me with direct express in 2013 and they still will not help at all lost My home and everything still will not help me they are taking money from people and hurting people

  • Don’t trust them at all and ssi will not help you or ssa I really think someone at direct express took the money

  • Michael

    G-daY It seams to me that their is something wrong with your system I have set up all my info on your create an an account page or what ever you want to call it and all I keep getting is wrong info and every time I put in my email address it keeps turning it in to caps? why is this their are no caps in my email address I even tried calling over ten times and none of your prompts lead me to some one or some way to activate my new card so how am I suppose to access my funds and how can my social # be wrong WHERE is the prompt to activate my new card ? Why send me a new card if I cannot retrieve my funds I don’t understand.

  • cant register ny direct express card

  • Have never had problems logging in to my account online and one day it said my password wasn’t right when it most definitely was right, so I tried changing my password and the email said I have to have my old password to change my password, kept saying my password wasn’t right now I’m unable to use my online account. How can I get back