Direct Express Customer Service




  • Catherine Hill

    I set up y card right after I received and now I do no remeber how to get ito my account. I don’t even remeber ly log in or my passwaord.

  • Catherine Hill

    I set up y card right after I received and now I do no remeber how to get ito my account. I don’t even remember my log in or my password. Can you please help me?

  • linda s. smith

    how can i change the adress for my direct express card

  • anthony mesko

    i asked for a new card, would like to know when i can expect to recieve it.

  • Brian Kelly

    I would like to know where my money is?

  • I need a transaction history of the Direct Express card showing I am the payee of my son. Can you help.

  • charles gerst

    I would like to know how I get my bank stampment

  • Joseph P. Imbimbo

    I am trying to log into my direct express on line account , i enter my password and it won’t accept it , so I tried over a dozen times and it says that they ill e mail me a reset code and I never get it in my e mail ,I am really getting frustrated because I can’t check my balance or transactions , i called the customer service numbers and after numerous attempts was finally able to talk someone who said she could fix it , I tried 3 times to reset my password but had no success because I never received an email with a reset code . please help me correct this problem asap.

    • i need a copy of what i get on my direct express card and i never log in in before on the internet and tried but it keep saying my information is not correct i have my directed care with me please can you help me do this i am at the library using there computer

  • jeffery tolley

    how can i b over drawn

  • Gerald Barlow

    How do I get my routing number to get a loan from money mutal

  • please i need help getting a copy of my amount i receive on my card every month i don’t know how to do this please i am using the computer at the library

  • My card won’t read at atm can manually put in card number to get cash from atm

  • Deanna

    I want to see all my purchases


    I need to submit a change of address, how do I do this?

  • Brenda s.taylor

    I have been calling to talk about getting my new card because the one I have now will expire soon,but I can’t get anyone from custome service to talk to.

  • juan rodriguez

    I need my account nunber and routing number. Where do i get it at or where can i find ir

  • Pamela Metcalf

    Why is my card not working at all.

  • I can’t get your webiste site up on my computer has it been down? I think my account is locked i’ve tried all day today

  • Melinda Lemburg

    I have a card that I used to buy a bus ticket and Greyhound took the money off the card and did not get the comp number. They will not give the money back without the code but they won’t give me the code. Can you help me get the $190.00 back so I can buy the ticket at the agency please I hope to hear back asap

  • I would like the information to launch a complaint against your company. Any addresses or E-mail addresses would be appreciated. Your customer service could not help me, nor did they basically even care. Reps and Supervisors together are very disrespectful and totally not helpful. I’ve documented information and would like someone up in management to address my complaint too. Thank you.

  • Ya I played my cell phone bill with my card on line and you guys took out 114.00 but my Metro PCS was just played by cash so I want two put a stop A.S.A.P BE FOR IT GOES THOUGH IT SAID STILL PENNING THANKS

  • Catherine Brame

    They let someone take over my account under I.D Theft lost My home lost everything they Wil not help you they just fuck up your life and the people stil have account in my name with them and social security will not help at all

  • Can someone send me a e-mail trying to get a card replacement. I’ve lost the card. Thank you

  • Melva Adams

    Hello Im tryin to locate the dispute office my account was compermised and all of my money stolen from someone in Decata Georgia I know no one there never even been there. I really think it was a inside job. I did the neccesary dispute form and really would like to know if and when my money will be returned to me.

  • i dont have my phone with me…but i need track number to see well my card…should been here yesterday

  • Marcus f Jackson

    am really upset with direct express I change my address and the person I talk to put the wrong zip code I had to fix my information in and now my card is still not on . I been calling and calling this is not right

  • Randy McEwing

    I am upset with direct express. Someone took my money 263.58 off my card. I didn’t spend it someone else took my money. I suppose got credit to my account. I didn’t get it. I am mad as hell because of it. I need my money. Bull shit I didn’t take it someone else took my money money off my card. I will talk to news and or sue them if I had to. This is bull shit direct express.

  • Need to stop a charge i didnt do and when i call i only get voicemail please help

  • Kathy S. Lawson

    This is so stupid! But I guess it’s par for the course with anything pertaining to the so called Government! It is impossible to reach anybody or anything with Direct Express! If I had known how ridiculous this Debit Account was. I would never have signed up for it! And the stupidest part is you can’t contact them to change anything. This Company or whatever it is SUCKS big time!! I need to talk to a person about a transaction I didn’t authorise!

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