Direct Express Customer Service



25 comments on “Direct Express Customer Service
  1. Catherine Hill says:

    I set up y card right after I received and now I do no remeber how to get ito my account. I don’t even remeber ly log in or my passwaord.

  2. Catherine Hill says:

    I set up y card right after I received and now I do no remeber how to get ito my account. I don’t even remember my log in or my password. Can you please help me?

  3. linda s. smith says:

    how can i change the adress for my direct express card

  4. anthony mesko says:

    i asked for a new card, would like to know when i can expect to recieve it.

  5. Brian Kelly says:

    I would like to know where my money is?

  6. I need a transaction history of the Direct Express card showing I am the payee of my son. Can you help.

  7. charles gerst says:

    I would like to know how I get my bank stampment

  8. Joseph P. Imbimbo says:

    I am trying to log into my direct express on line account , i enter my password and it won’t accept it , so I tried over a dozen times and it says that they ill e mail me a reset code and I never get it in my e mail ,I am really getting frustrated because I can’t check my balance or transactions , i called the customer service numbers and after numerous attempts was finally able to talk someone who said she could fix it , I tried 3 times to reset my password but had no success because I never received an email with a reset code . please help me correct this problem asap.

    • marymoreno says:

      i need a copy of what i get on my direct express card and i never log in in before on the internet and tried but it keep saying my information is not correct i have my directed care with me please can you help me do this i am at the library using there computer

  9. jeffery tolley says:

    how can i b over drawn

  10. Gerald Barlow says:

    How do I get my routing number to get a loan from money mutal

  11. marymoreno says:

    please i need help getting a copy of my amount i receive on my card every month i don’t know how to do this please i am using the computer at the library

  12. Scott hanson says:

    My card won’t read at atm can manually put in card number to get cash from atm

  13. Deanna says:

    I want to see all my purchases

  14. ROBERT ORPIN says:

    I need to submit a change of address, how do I do this?

  15. Brenda s.taylor says:

    I have been calling to talk about getting my new card because the one I have now will expire soon,but I can’t get anyone from custome service to talk to.

  16. juan rodriguez says:

    I need my account nunber and routing number. Where do i get it at or where can i find ir

  17. Pamela Metcalf says:

    Why is my card not working at all.

  18. I can’t get your webiste site up on my computer has it been down? I think my account is locked i’ve tried all day today

  19. Melinda Lemburg says:

    I have a card that I used to buy a bus ticket and Greyhound took the money off the card and did not get the comp number. They will not give the money back without the code but they won’t give me the code. Can you help me get the $190.00 back so I can buy the ticket at the agency please I hope to hear back asap

  20. I would like the information to launch a complaint against your company. Any addresses or E-mail addresses would be appreciated. Your customer service could not help me, nor did they basically even care. Reps and Supervisors together are very disrespectful and totally not helpful. I’ve documented information and would like someone up in management to address my complaint too. Thank you.

  21. Jason says:

    Ya I played my cell phone bill with my card on line and you guys took out 114.00 but my Metro PCS was just played by cash so I want two put a stop A.S.A.P BE FOR IT GOES THOUGH IT SAID STILL PENNING THANKS

  22. Catherine Brame says:

    They let someone take over my account under I.D Theft lost My home lost everything they Wil not help you they just fuck up your life and the people stil have account in my name with them and social security will not help at all

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About Direct Express Help

Direct Express Help is not affiliated with any government agency. We are a website dedicated to helping Direct Express Card holders find information they need regarding their card, including account login information, customer service contact number, direct deposit and routing information, and any relevant news about the US Direct Express Program. If you are looking for the official Direct Express website, click here. Feel free to use the search box on the page to locate the information you are looking for. If you have specific questions about this site, email us.

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