How do I check the balance on my Direct Express card?

Here’s one question we get asked a lot – “How do I check the balance on my Direct Express card?” – We have provided a detailed answer in three steps below. This is an update to our previous article on the subject. See the answer below with four simple options.

"How do I check the balance on my Direct Express card?"

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The video below briefly summarizes the four ways you can check your Direct Express card balance.

How to check the balance on Direct Express Card

Option 1: Log Into Your Account

The first option to check the balance on your direct express card is to log into your account.

To do that, visit the Direct Express website. If you don’t remember your login information or are struggling with logging in, click here for help.

Option 2: Via Direct Express App

The second option to check the balance on your Social Security Direct Express card is to download the Direct Express mobile App.

You can download it here at the Apple Appstore or on Android’s Google Play store.

With the app, you can do many more things than viewing your card balance, including getting direct deposit notifications on when your money is put into your account and getting balance alerts regularly.

You can also use the app to locate free ATMs you can use with your Direct Express Debit Card.

Option 3: Check the Balance at the ATM

The third option is to check your card balance at an ATM that accepts MasterCard Debit cards.

To find a free Direct Express ATM, visit the Direct Express website or you can download the Direct Express mobile application and use it to locate the nearest ATM near you that you can use for free.

Option 4: Call Direct Express Customer Service

The fourth option to check the balance on your Direct Express Debit MasterCard is to call their customer service number.

Customer Service can be reached 24 hours a day, 7 days a week. You can find their phone number on the back of your card or call their toll-free number at 888-741-1115.

For the Hearing impaired: 1-866-569-0447. For International: 1-765-778-6290 – (Collect).

Summary – Balance on my Direct Express card

We hope our answer to the question on the Direct Express balance options was helpful.

If you have any questions or comments, please let us know in the comments section below.

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