Comerica Bank Direct Express Card

This post is about the Comerica Bank Direct Express card. Comerica Bank is a financial services company with headquarters in Dallas, Texas. We will walk you through the Direct Express Debit card provided by Comerica Bank and provide detailed information about how the card works.

Additionally, we will explain how to reach Comerica Bank if you have complaints.

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The short video below explains in detail the Comerica bank Direct Express card

How Comerica was Hired by the U.S Government for Direct Express

Treasury received competitive applications from over a dozen banks in response to the request for nationwide debit card services and was pleased with the excellent qualifications of the applicants.

Comerica Bank was selected, in part, because of its experience as a prepaid debit card issuer for millions of benefit recipients.

This includes state government programs. Comerica Bank and its partner, ACS State, and Local Government, Inc., have been serving state and local governments since 2003.

Since that time, they have worked together to implement and operate debit card programs in 13 states, representing 25 benefit and payment programs and servicing more than 2.5 million recipients in all U.S. states, territories, Canada, Mexico, and many foreign countries.

Of importance to FMS, Comerica Bank offers a competitive cardholder fee schedule that allows benefit recipients to use the debit card at little or no cost.

Most services are free to the cardholder.

In addition, Comerica Bank offers several ways to allow a cardholder to keep track of his or her transactions and balance, including an option that allows the cardholder to receive free automated text, email, or telephone messages about their deposits and balance.

Comerica Bank also offers a surcharge-free ATM network of almost 50,000 ATMs throughout the country.

comerica bank direct express

What is the Comerica Bank Direct Express Card?

The Direct Express Debit MasterCard card issued by Comerica Bank, as the Treasury Department’s financial agent, is a prepaid debit card and electronic payment option for federal benefits. The card is a Treasury-recommended, safe, convenient alternative to paper checks.

The Comerica Bank Direct Express card is the safer and more convenient way to receive your federal benefits. Sign up for a direct express card at

How does the direct express card work?

The Treasury-recommended Direct Express card is a prepaid debit card payment option for federal benefit recipients who don’t have a bank account or don’t want to sign up for direct deposit.

Cardholders can make purchases at stores that accept Debit MasterCard, pay bills, purchase money orders from the U.S. Post Office and get cash from an ATM or financial institution that displays the MasterCard acceptance mark.

No bank account or credit check is required to enroll.

There are no sign-up fees or monthly account fees.

federal benefits

When you sign up to receive your Social Security, Supplemental Security Income, VA, or other federal benefits via the Direct Express card, your money will be automatically deposited to your Direct Express card account on your payment date.

The Comerica Bank Direct Express card can be used whenever you need money, 24 hours a day, 7 days a week, at ATM machines and to make purchases.

Your card may also be used online to pay bills and make internet purchases.

If you have questions on how to use your Direct Express card contact Direct Express Customer Service.

Direct Express card services

There are many free services available with the Direct Express card that make banking more convenient.

Deposit notification service

The free deposit notification service will send you a notice by phone, email, or text message each time a social security or supplemental Security income payment is deposited into your debit card account.

Low balance alert

Sign up for the free Low Balance Alert and Comerica Bank will notify you by phone, email, or text message whenever your debit card account balance reaches an amount lower than the amount you choose.

The low balance notice, is only designed to notify you when your balance is low, it will not affect the use of your card, or prevent overspending.

Using Direct Express to pay bills online

If a website accepts Debit MasterCard, you can use your Direct Express card to pay bills and make Internet purchases.

You can also use your Direct Express card to buy money orders at the U.S. Post Office or other locations that accept the card.

If you decide that you do not like your Direct Express debit card your account can be closed any time at no charge.

Call the customer service department at 1 (888) 741-1115 to close your account.

You can withdraw your cash by visiting a teller at any bank or credit union that displays the MasterCard logo, getting cash back at a retail location, or withdrawing cash at an ATM machine.

Before you close your Direct Express card account be sure to enroll in the direct deposit program for future payments.

To enroll in direct deposit, call Treasury’s Go Direct helpline toll-free at 1 (800) 333-1795, or visit

Also, you may also sign up for direct deposit through the Social Security Administration by calling toll-free at 1 (800) 772-1213 or enrolling online at

You can also sign up through direct deposit at your bank or credit union.

Short Summary

Comerica Bank Direct Express is a prepaid debit card offering safe and convenient electronic payment for federal benefit recipients.

The bank, headquartered in Dallas, Texas, was chosen for its experience in prepaid debit card issuance for state government programs.

Comerica Bank Direct Express provides benefits such as:

  • Competitive fee schedule
  • Free transaction tracking options
  • Access to a surcharge-free ATM network of nearly 50,000 ATMs nationwide.

Benefits of the Direct Express Card

The card serves as a prepaid debit option for federal benefit recipients without a bank account or those who prefer not to use direct deposit.

First, it allows purchases at MasterCard-accepting stores, bill payments, money order purchases, and cash withdrawals.

Additionally, Comerica Bank Direct Express offers free services including deposit notifications, low balance alerts, and online bill payments.

The card can be closed without charges, and users can explore direct deposit options through various channels.

Comerica Bank Direct Express

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1 thought on “Comerica Bank Direct Express Card”

  1. I have had lots of trouble in the past with my money. Seems like all these merchants are taking money out of my account without permission. So I got the direct Express card thinking it would be different. I thought wrong the same thing has happened . When I call the direct Express card service to dispute they say call back later. I have 69.00 in transaction s I did not approve. What can I do?

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