The US Treasury now requires that federal benefit payments (including Social Security, VA benefits) must be made electronically. The Direct Express card is a prepaid card that is offered to those who receive federal benefit payments as an option to receiving checks in the mail. In this post, we will review the top 10 complaints about Direct Express. There are currently 5 […]
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We have been writing about the Direct Express card since 2013 and during this time, we have heard Direct Express Debit Card Complaints from our readers. Here are the top three complaints we usually hear and what to do about it: Top 3 Direct Express Debit Card Complaints Hard to Reach Customer Service We have written about how to reach Direct […]
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Last Updated 8/12/19 Most Direct Express card holders call the dispute resolutions department to contest suspicious or unauthorized charges on their card. We get questions all the time about Direct Express Dispute form or fax number. There is actually no downloadable dispute form on the website to formally report your suspicious activity. There is also no fax number on the […]
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