Direct Express Investigations

"Direct Express Investigations"

Are you a Direct Express cardholder and are a victim of fraud? Do you need help filing a dispute with the Direct Express dispute resolution department? Are you wondering how Direct Express investigations work? We can help. In this post, we will detail the growing incidence of fraud with Direct Express Cardholders. We will provide examples of Direct Express investigations […]

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Top 10 Complaints About Direct Express

"Top 10 Complaints About Direct Express Card"

The US Treasury now requires that federal benefit payments (including Social Security, VA benefits) must be made electronically. The Direct Express card is a prepaid card that is offered to those who receive federal benefit payments as an option to receiving checks in the mail. In this post, we will review the top 10 complaints about Direct Express. There are currently 5 […]

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Direct Express Debit Card Complaints

"Direct Express Debit Card Complaints"

We have been writing about the Direct Express card since 2013 and during this time, we have heard Direct Express Debit Card Complaints from our readers. Here are the top three complaints we usually hear and what to do about it: Top 3 Direct Express Debit Card Complaints Hard to Reach Customer Service We have written about how to reach Direct […]

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Direct Express Card Fraud

"Direct Express Card Fraud"

If you are frustrated with Direct Express Card Fraud Investigation, you are not alone. This is a problem for many cardholders. We regularly review our blog comments to understand what our readers are talking about, especially to understand common complaints and try and help card holders find solutions to those issues or point them in the right direction. One of […]

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Direct Express Dispute Resolution Department

"Direct Express Dispute Resolution Department"

Last Updated 8/12/19 Most Direct Express card holders call the dispute resolutions department to contest suspicious or unauthorized charges on their card. We get questions all the time about Direct Express Dispute form or fax number. There is actually no downloadable dispute form on the website to formally report your suspicious activity. There is also no fax number on the […]

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