Direct Express Debit Card Complaints

"Direct Express Debit Card Complaints"

We have been writing about the Direct Express card since 2013 and during this time, we have heard Direct Express Debit Card Complaints from our readers. Here are the top complaints we usually hear and what to do about it: Prefer Video? The short video below explains the top complaints about the Direct Express Debit card … Read more

Direct Express Contact Number

"Direct Express Contact Phone Number"

If you are one of the 4.5 million Americans who have signed up for the US Direct Express Debit MasterCard to receive your federal benefits (Social Security and Supplemental Security Income, VA Compensation or Pension and RRB Annuity and OPM benefits) – and would like Direct Express Contact Number, we can help. In this post, … Read more

Advantages of the Direct Express Debit Card

"Advantages of the Direct Express Debit Card"

As of March 2013, all Social Security payments from the U.S. Treasury are done through direct deposit or with the Direct Express Debit Card. The Direct Express card has many advantages: The Direct Express card enables users to get their payments fast. The money is transferred straight from the Treasury to your Direct Express card … Read more

Replace lost or stolen direct express card

"Replace lost or stolen direct express card"

 How your Direct Express card is protected. If you use your debit card at an ATM, you will be required to enter your PIN. If you make purchases at stores, restaurants or any other merchant, the use of your PIN is optional. When asked if “debit” or “credit”, select “credit” to make a purchase without … Read more

My Direct Express Card Expired

"My Direct Express Card Expired"

If your direct express card expired and you are wondering what to do next, no need to panic. First, 60 days before the “valid thru” date on the front of your card, you were supposed to have received a new card and since 2015, they are now mailing cards with the new chip in them, … Read more

Direct Express Dispute Resolution Department

"How to contact the Direct Express Dispute Department"

Most Direct Express cardholders call the dispute resolution department to contest suspicious or unauthorized charges on their card. We get questions all the time about Direct Express Dispute form or fax number. There is actually no downloadable dispute form on the website to formally report your suspicious activity. Also, there is no fax number on … Read more

Direct Express Change Pin Number – How to Guide

"Direct Express Change Pin Number – How to Guide"

If you are a beneficiary of Social Security and Supplemental Security Income and currently get your money electronically via the Direct Express Debit card – and would like to change the pin number on your debit card, see the instructions below: Direct Express Change Pin Number Your personal identification number (PIN) is a number you … Read more